Hunting Facts, Telling Truth

ZB unveils innovation hub


 ZB Financial Holdings (ZBFHL) on Friday launched its innovation hub at its Harare offices that is meant to offer working spaces to accelerate innovation that should set on path the group vision of becoming a fintech company of choice domestically.

ZBFHL which  operates ZB Bank, ZB Building Society, ZB Life Assurance, ZB Transfer Secretaries, ZB Capital    and ZB Reinsurance  has consolidated all operations into a one digital platform.

Speaking at the launch, group chief executive officer Shepherd Fungura said  the hub will be the first of its kind in the country which will leapfrog the Fourth Industrial Revolution by expanding its digital infrastructure and make it the primary engine for growth.

“I am extremely excited to be addressing you today because the unveiling of the ZB innovation hub is a significant milestone in our ongoing digital transformation journey. A journey driven by the passion to make people happy.  This transformation process has seen the refreshing of our brand and implementation of a OneDigital ZB in the business of banking, insurance and investments.

“We want to be a leading digital firm grounded on a performance driven culture and sustainability.  Our primary focus is on customer centricity. Everything we do is for the benefit of the customer,”  Fungura said.

He said  ZB  scored significant strides so far in its  journey to make its customers smile.

ZB launched My ZBApp, MyZB Smile Zone, ZB Intellique (QMS) and enhanced internet banking.

Fungura said  ZB Innovation hub is instrumental not only in exploring and providing solutions to customer pain points but also on engineering brands for high business performance.

It will drive the ideation, experimentation, prototyping and commercialisation of new products and services and incubate businesses for success.

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More

Privacy & Cookies Policy